Proudly launched by the trusted hands of Ideal Star Tailor, Zahra Signature is an exclusive ready-to-wear brand. Created for the modern woman, this collection is the culmination of 12 years of specialized expertise in ladies' tailoring. Proudly launched by the trusted hands of Ideal Star Tailor, Zahra Signature is an exclusive ready-to-wear brand. Created for the modern woman, this collection is the culmination of 12 years of specialized expertise in ladies' tailoring.

Shipping & Customs Policy

Last updated: November 2026

1. Order Processing

Orders may take up to 2 business days (Monday–Friday) to process after confirmation. Orders received on weekends or public holidays are processed on the next working day. High order volumes and verification requirements may cause delays.

2. Estimated Delivery Times

These are estimates, not guaranteed delivery dates. Sales, new collection launches, customs checks, carrier restrictions and other logistical circumstances may extend delivery times.

3. Courier Services & Tracking

Domestic deliveries are arranged through courier partners operating in Pakistan. International shipments may be handled by DHL, FedEx or another available courier. Once shipped, tracking details will be sent to the email address provided with the order; please also check your spam or junk folder.

4. Shipping Charges & Customs

International shipping charges depend on destination, package dimensions and weight and will be communicated or calculated during order processing. International customers are responsible for destination-country customs duties, import taxes and related charges.

5. Delivery Address

Please confirm your address carefully before placing an order. Address changes after an order is placed cannot be guaranteed and may not be accepted for either cash-on-delivery or prepaid orders.

6. Payment Verification

Online payments, where offered, may be subject to payment-provider verification and fraud screening. Orders that fail verification may be cancelled. For cash-on-delivery orders, where offered, payment is generally required before the parcel is opened, subject to the courier's rules.

7. Order Confirmation & Cancellation

Our team may attempt to contact customers to confirm cash-on-delivery orders. If confirmation cannot be obtained after up to four attempts, the order may be cancelled. Customers may request cancellation before order completion; acceptance depends on the order's processing status and the nature of any custom stitching.

8. Service Disruptions

Public-health restrictions, travel limitations, courier capacity issues and other circumstances beyond our control may cause delays.

9. Contact

For assistance, contact our customer service team, WhatsApp 0324 3580115, or email idealstartailor@gmail.com.